Quality Assurance Specialist
Partner with us in making a positive change!Join a community that's changing mental healthcare for the better.
We have been certified as a Great Place to Work by our own employees for over 5 years running.
Looking forward to your partnership in making a difference with us!Job Title:
Quality Assurance SpecialistDivision/Program:
Rancho Los Amigos Crisis Residential Treatment - Central StarStarting Rate:
$23-25.
00Working Location:
Downey, CAWorking Hours/Shift:
8-4:
30What SBHG brings to you (benefits):
Competitive compensation Company paid benefits package including medical, dental and vision and many other voluntary benefits for employees Generous vacation and holiday pay On the job training including paid CEU opportunities and career development AMFT, ACSW and APCC's receive supervision for BBS hours (when applicable) Click here to learn more:
https:
//www.
starsinc.
com/careers/employee-benefits />What you bring to SBHG (qualifications):
Bachelor's degree in Quality Improvement/Quality Assurance, human services, psychology, or related social science field, or LVN license.
Two (2) years of experience in the mental health field or a QA position required, preferably in in-patient setting.
Two (2) years of experience in QA/TQM preferred.
One (1) year experience in LACDMH clinical documentation preferred.
Valid California Driver's License required.
For bilingual positions- performs language translation and cultural consultation as assigned by Supervisor.
Ability to provide client services in the designated threshold language (other than English).
Ability to interact and communicate both verbally and in writing with seriously emotionally disturbed youth, other staff, physicians, and the public.
Ability to understand and work with clients from diverse cultural backgrounds in a positive manner.
Demonstrates familiarity with quality assurance program design.
Ability to perform clear and concise documentation.
Demonstrates familiarity with computers required.
Demonstrates knowledge of Word and Excel, preferred.
Demonstrates knowledge of funding sources for medical services and agencies, preferred.
Ability to drive to and from external agencies in personal vehicle.
Ability to adhere to all policies for confidentiality ethics and code of conduct.
Ability to receive training and gain and apply new skills and knowledge.
Ability to influence and lead others in the effort to make lasting improvements.
Strong report development and analysis skills.
As well as good organizational, writing, and time management skills.
Strong ability in the use of the computer, specifically Microsoft products including but not limited to PowerPoint and Excel.
Demonstrated familiarity with Electronic Medical Records (EMR) systems.
Ability to physically perform Community Safety Interventions (CSI).
Ability to assess client's behavior and needs visually and audibly.
Ability to physically perform containment, escort, and restraint procedures with assaultive clients.
Ability to physically assist in lifting and carrying assaultive clients weighing up to 200 lbs.
Ability to walk and run.
Ability to drive clients in company vehicle as required.
Ability to stand and walk for long periods of time, up to 3 hrs.
at a time.
Ability to complete ProAct trainings and implement physical techniques (i.
e.
, Evasion/ Sitting/ Standing/ Floor) to become certified.
Division/Program Overview:
24/7 intensive treatment in safe and therapeutic homelike setting Voluntary residential program designed for adults CRPT serves as a step down transition from higher levels of care An adult unit equipped to serve 16 adults (ages 18 and up) Behavioral healthcare crisis programs overseen by the Los Angeles County Department of Mental Health (DMH), Intensive Care Division (ICD).
Learn more about SBHG at:
https:
//www.
starsinc.
com/stars-inc/ />SBHG and its affiliates acknowledge all COVID 19 vaccination guidelines and mandates recommended by the State of California Department of Public Health.
For more details, please see:
https:
//covid19.
ca.
gov/workers-and-businesses/#vaccination-testing-requirements Learn more about SBHG at:
https:
//www.
starsinc.
com/stars-inc/ />To apply please email:
email protected SBHG and its affiliates acknowledge all COVID 19 vaccination guidelines and mandates recommended by the State of California Department of Public Health.
For more details, please see:
https:
//covid19.
ca.
gov/workers-and-businesses/#vaccination-testing-requirements />Grade pay range:
27.
07 - 43.
31 USD Hourly Recommended Skills Analytical Clinical Works Confidentiality Conflict Management Consulting Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
We have been certified as a Great Place to Work by our own employees for over 5 years running.
Looking forward to your partnership in making a difference with us!Job Title:
Quality Assurance SpecialistDivision/Program:
Rancho Los Amigos Crisis Residential Treatment - Central StarStarting Rate:
$23-25.
00Working Location:
Downey, CAWorking Hours/Shift:
8-4:
30What SBHG brings to you (benefits):
Competitive compensation Company paid benefits package including medical, dental and vision and many other voluntary benefits for employees Generous vacation and holiday pay On the job training including paid CEU opportunities and career development AMFT, ACSW and APCC's receive supervision for BBS hours (when applicable) Click here to learn more:
https:
//www.
starsinc.
com/careers/employee-benefits />What you bring to SBHG (qualifications):
Bachelor's degree in Quality Improvement/Quality Assurance, human services, psychology, or related social science field, or LVN license.
Two (2) years of experience in the mental health field or a QA position required, preferably in in-patient setting.
Two (2) years of experience in QA/TQM preferred.
One (1) year experience in LACDMH clinical documentation preferred.
Valid California Driver's License required.
For bilingual positions- performs language translation and cultural consultation as assigned by Supervisor.
Ability to provide client services in the designated threshold language (other than English).
Ability to interact and communicate both verbally and in writing with seriously emotionally disturbed youth, other staff, physicians, and the public.
Ability to understand and work with clients from diverse cultural backgrounds in a positive manner.
Demonstrates familiarity with quality assurance program design.
Ability to perform clear and concise documentation.
Demonstrates familiarity with computers required.
Demonstrates knowledge of Word and Excel, preferred.
Demonstrates knowledge of funding sources for medical services and agencies, preferred.
Ability to drive to and from external agencies in personal vehicle.
Ability to adhere to all policies for confidentiality ethics and code of conduct.
Ability to receive training and gain and apply new skills and knowledge.
Ability to influence and lead others in the effort to make lasting improvements.
Strong report development and analysis skills.
As well as good organizational, writing, and time management skills.
Strong ability in the use of the computer, specifically Microsoft products including but not limited to PowerPoint and Excel.
Demonstrated familiarity with Electronic Medical Records (EMR) systems.
Ability to physically perform Community Safety Interventions (CSI).
Ability to assess client's behavior and needs visually and audibly.
Ability to physically perform containment, escort, and restraint procedures with assaultive clients.
Ability to physically assist in lifting and carrying assaultive clients weighing up to 200 lbs.
Ability to walk and run.
Ability to drive clients in company vehicle as required.
Ability to stand and walk for long periods of time, up to 3 hrs.
at a time.
Ability to complete ProAct trainings and implement physical techniques (i.
e.
, Evasion/ Sitting/ Standing/ Floor) to become certified.
Division/Program Overview:
24/7 intensive treatment in safe and therapeutic homelike setting Voluntary residential program designed for adults CRPT serves as a step down transition from higher levels of care An adult unit equipped to serve 16 adults (ages 18 and up) Behavioral healthcare crisis programs overseen by the Los Angeles County Department of Mental Health (DMH), Intensive Care Division (ICD).
Learn more about SBHG at:
https:
//www.
starsinc.
com/stars-inc/ />SBHG and its affiliates acknowledge all COVID 19 vaccination guidelines and mandates recommended by the State of California Department of Public Health.
For more details, please see:
https:
//covid19.
ca.
gov/workers-and-businesses/#vaccination-testing-requirements Learn more about SBHG at:
https:
//www.
starsinc.
com/stars-inc/ />To apply please email:
email protected SBHG and its affiliates acknowledge all COVID 19 vaccination guidelines and mandates recommended by the State of California Department of Public Health.
For more details, please see:
https:
//covid19.
ca.
gov/workers-and-businesses/#vaccination-testing-requirements />Grade pay range:
27.
07 - 43.
31 USD Hourly Recommended Skills Analytical Clinical Works Confidentiality Conflict Management Consulting Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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