Hotel Front Office Manager
SpringHill Suites Downey SpringHill Suites Downey Downey, CA Downey, CA Full-time Full-time $21.
00 - $24.
75 an hour $21.
00 - $24.
75 an hour 20 hours ago 20 hours ago 20 hours ago The Opportunity:
Our SpringHill Suites Downey is looking for a Hotel Front Office Manager to lead the front desk team.
Overview:
Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction.
Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue.
Compiles and prepares financial reports, including:
rate and availability calendar.
Interviews, trains, supervises, counsels, schedules and evaluates staff.
Provide leadership and guidance to Front Office staff ensuring consistent quality service is provided.
Encourages a team spirit amongst staff members with leadership and guidance.
Communicates effectively both verbally and in writing to provide clear direction to staff.
Assigns and instructs guest service, front office, reservations and front desk agents in the details of work.
Observes performance and encourages improvement.
Uses creative management skills to solve problems.
Ensures compliance with Kamal hotels standards to ensure consistent high quality guest relations Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment.
Supervise other stewards so proper coverage of banquet is provided Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members.
Job Type:
Full-time
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
10 hour shift 8 hour shift Holidays Overtime Weekend availability Job Type:
Full-time Pay:
$21.
00 - $24.
75 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
10 hour shift Day shift Holidays Night shift Weekend availability Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $24.
75 an hour $21.
00 - $24.
75 an hour 20 hours ago 20 hours ago 20 hours ago The Opportunity:
Our SpringHill Suites Downey is looking for a Hotel Front Office Manager to lead the front desk team.
Overview:
Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction.
Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue.
Compiles and prepares financial reports, including:
rate and availability calendar.
Interviews, trains, supervises, counsels, schedules and evaluates staff.
Provide leadership and guidance to Front Office staff ensuring consistent quality service is provided.
Encourages a team spirit amongst staff members with leadership and guidance.
Communicates effectively both verbally and in writing to provide clear direction to staff.
Assigns and instructs guest service, front office, reservations and front desk agents in the details of work.
Observes performance and encourages improvement.
Uses creative management skills to solve problems.
Ensures compliance with Kamal hotels standards to ensure consistent high quality guest relations Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment.
Supervise other stewards so proper coverage of banquet is provided Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members.
Job Type:
Full-time
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
10 hour shift 8 hour shift Holidays Overtime Weekend availability Job Type:
Full-time Pay:
$21.
00 - $24.
75 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
10 hour shift Day shift Holidays Night shift Weekend availability Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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